Bug Reports

Found a bug? why not report it here?

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DickyKnee posted Apr 16 '19 at 12:06 pm
Hi,

I noticed in the Release Notes for a recent logger purchased that has the 9.10 firmware installed that a new running average channel option has been implemented. I thought this would be useful, but I can't seem to get it to work.

I created a manual channel in the configuration builder "Configure the logger", and even when I copy verbatim the channel example in the release notes, when
recent by Roger  ·  Apr 16 '19 at 12:21 pm
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Jewmac posted Apr 15 '19 at 12:46 pm
Hi all. I have just upgraded to version 9.16 firmware and discover that comms on SERSEN port to modbus has stopped. Has any one else come across this?

Has something changed in the background that i am unaware of, an unset parameter or switch maybe


recent by Lokesh  ·  Apr 15 '19 at 12:47 pm
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Contek posted Apr 14 '19 at 8:01 am
Hello!

I have got a problem regarding the modem power config. I have fully configured a DT80M (system name, time and so on) including the modem power config, which is set to "ALWAYS ON" due the need of the DT to act as a http server. If I make a HARDRESET or a power loss occurs, the system reloads the config correctly, all parameters are set as its config value except the modem power config,
recent by Lokesh  ·  Apr 14 '19 at 8:04 am
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I have been testing the MAINTAIN_VARS=YES functionality and it works great when I use HRESET command, but not when I disconnect power.
The CVs are not being restored when the power is connected. The Datataker is new and the details are below.

Product: DT82E-3
Serial Number: 103900
dataTaker 82 Version 9.16.5728 Flash 2014/10/03 17:46:55
VLITH (3.6V) 3.63 V PASS

I have assum
recent by admin  ·  Apr 13 '19 at 4:23 pm
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arivan.g posted Mar 23 '19 at 12:12 pm
Hi,

I seem to be having problems with the dEX v1.50.012. There seems to be times when the dEX doesn't generate the code it is supposed to. I've faced this problem on several occasion when using this dEX version.

For instance, I wanted to use a temperature sensor with resistive output. Whilst it would read without problem using the normal 2-wire resistance setting, the readings would go ou
recent by dan_lew  ·  Mar 23 '19 at 12:58 pm
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Juergen posted Mar 23 '19 at 11:49 am
Starting dEXin my browser (Firefox, Chrome) will automatically translate the graphical interface into my local language (German), regardless the language settings in the "Customize dEX" menu.

Indeed this could be a good idea for customers who are not so familiar with English terms, but in some cases the translation is incomprehensible (e.g. "current" is translated into "Aktuell", that means "
recent by admin  ·  Mar 23 '19 at 11:57 am
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EMS posted Mar 20 '19 at 12:14 pm
We have a remote DT80 that occasionally has an issue hanging the Ethernet port.

It currently has firmware 9.08, does the watchdog feature of firmware 9.10 (and subsequent firmware) fix this?

We still get data from our analogue side of things, but not from MODBUS.

recent by EMS  ·  Mar 20 '19 at 12:35 pm
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osnofa_ac posted Mar 17 '19 at 8:25 am
Hello

I've recently installed two new instruments for rain and wind measurements (HSC channels).

However, sometimes the logger skips or misses a step (1s acquisition rate). why is this happening?

https://ufile.io/0tsac - file with data example. I've identified in yellow (temp diff) some of the problems.

The logger has other schedules in operation.

thanks

recent by admin  ·  Mar 17 '19 at 8:45 am
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paullomas posted Mar 17 '19 at 4:24 am
I seem to be getting a misplaced decimal point in my FTP returned data on 2 out of the six loggers i have installed.

Timestamp TZ V(S2)_OXF (1S) (V) I(S2)_OXF (1S) (mA)
19/07/2018 22:10 n -239.85 -599.18
19/07/2018 22:10 n -239.74 -599.13

19/07/2018 22:10 n -2406.9 -599.15

19/07/2018 22:10 n -239.9 -599.17
19/07/2018 22:10 n
recent by admin  ·  Mar 17 '19 at 4:31 am
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