Bug Reports
DT80 Configuration loss

Hello,
Following our system OFF/ON, the integrated DT80 has lost its configuration (no current job). This problem has already been seen on other DT80 that we use.
The DT80 had already "survived" previous ON/OFF, the data loss appears random.

Moreover, after the configuration loss it has been then impossible to reload the configuration of the DT80, even after freeing disk space.

There is not event log entry corresponding to the configuration loss, the current file has been created after.

What could have cause this conf loss? How to fix it and avoid it in the futur?

Thank you in advance,

Theo

Hello, Following our system OFF/ON, the integrated DT80 has lost its configuration (no current job). This problem has already been seen on other DT80 that we use. The DT80 had already "survived" previous ON/OFF, the data loss appears random. Moreover, after the configuration loss it has been then impossible to reload the configuration of the DT80, even after freeing disk space. There is not event log entry corresponding to the configuration loss, the current file has been created after. What could have cause this conf loss? How to fix it and avoid it in the futur? Thank you in advance, Theo

Hi Theo,

The program will stop running when the logger experienced a particular exception related to the channel table entry. Probably caused by the power cycle on the system that happens at the exact moment of writing to the memory. Can you send me the logger service log to [email protected]?

Did you mean you fail to re-run the existing program? Why do you need to free disk space to re-run the program?

Best regards,
dataTaker Expert

Hi Theo, The program will stop running when the logger experienced a particular exception related to the channel table entry. Probably caused by the power cycle on the system that happens at the exact moment of writing to the memory. Can you send me the logger service log to [email protected]? Did you mean you fail to re-run the existing program? Why do you need to free disk space to re-run the program? Best regards, dataTaker Expert
edited Sep 1 at 4:13 am
22
1
2
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft