Support Forums
faulty analogue channels

I measure wrong voltages at any analog input.
The measured values are only 83% of the actual voltage applied.

Please find the result of the self test here:
Selftest

Is there anything I can do?
How can I send the logger for repair?

Regards
Jürgen

I measure wrong voltages at any analog input. The measured values are only 83% of the actual voltage applied. Please find the result of the self test here: [Selftest](https://1drv.ms/t/s!Ajp7nZG2NLD4nAIQQaQoAg2TW65U?e=zTVs3i "Selftest") Is there anything I can do? How can I send the logger for repair? Regards Jürgen

Hi Juergen,

We will raise an SV number for you before you can send the logger back for repair. May I know the sensor voltage range that is connected to terminal 2? Are they higher than 3V (i.e. 0-10 V)?

Best regards,
dataTaker Live

Hi Juergen, We will raise an SV number for you before you can send the logger back for repair. May I know the sensor voltage range that is connected to terminal 2? Are they higher than 3V (i.e. 0-10 V)? Best regards, dataTaker Live
10
1
2
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft