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Password forgotton

Hello, I am new to the DT82em so please forgive my ignorance. I have been asked by my company who own the Datataker to wipe the memory and create a new schedule. The issue is the last person has password protected the unit and we need to wipe the device. WE want to lose the data and software. The version number is a 9.22.
Thank you

Hello, I am new to the DT82em so please forgive my ignorance. I have been asked by my company who own the Datataker to wipe the memory and create a new schedule. The issue is the last person has password protected the unit and we need to wipe the device. WE want to lose the data and software. The version number is a 9.22. Thank you

Alan

Hi 2757alanr,

Can you send us an email regarding this matter to datataker.support@thermofisher.com? Please inform us about the unit serial number as well. The answer is quite sensitive to be put in a public forum.

Thanks.

Best regards,
dataTaker Expert

Hi 2757alanr, Can you send us an email regarding this matter to datataker.support@thermofisher.com? Please inform us about the unit serial number as well. The answer is quite sensitive to be put in a public forum. Thanks. Best regards, dataTaker Expert
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