Bug Reports
High voltage configuration issue

I need to measure an analog voltage of +/- 5 Vdc. I know I need to set the channel 10:1 attenuator in order to do this. When I configure the input range to '30V Input' on my channel in dEX and save to the logger, I get the error message as seen in the attachment.

I've tried doing the command through the command window in dEX also [9HV(GL30V)]. Then it seems to be accepted, but when I apply a voltage over 3 Vdc, I still get an overrange indication. Anyone got any ideas as to what causing this phenomenon?

5cb93ae46528d

Thanks,
Keaton

I need to measure an analog voltage of +/- 5 Vdc. I know I need to set the channel 10:1 attenuator in order to do this. When I configure the input range to '30V Input' on my channel in dEX and save to the logger, I get the error message as seen in the attachment. I've tried doing the command through the command window in dEX also [9HV(GL30V)]. Then it seems to be accepted, but when I apply a voltage over 3 Vdc, I still get an overrange indication. Anyone got any ideas as to what causing this phenomenon? ![5cb93ae46528d](serve/attachment&path=5cb93ae46528d) Thanks, Keaton

Hi Keaton,

That is an interface issue which does not properly create a correct syntax when you select gain lock 30V (you can see null message instead of GL30V).
Please downgrade to 9.10 version while waiting until we release the next version in few weeks.

Best regards,
Rudy Gunawan

Hi Keaton, That is an interface issue which does not properly create a correct syntax when you select gain lock 30V (you can see null message instead of GL30V). Please downgrade to 9.10 version while waiting until we release the next version in few weeks. Best regards, Rudy Gunawan

Rudy, I've downgraded to the 9.10 firmware version. The overrange issue has been resolved. Thanks for your help. Looking forward to the new version.

Thanks!
Keaton

Rudy, I've downgraded to the 9.10 firmware version. The overrange issue has been resolved. Thanks for your help. Looking forward to the new version. Thanks! Keaton
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