Hello!

I currently transferring files eveary 30 min, with ftp protocol to my pc via DDNS ( with no-ip ). But i have notice that after a while DT800 blocks the transfers. The way i have to resolve is to make singlepush to DT800 and then the problem is gone. But i dont like to do that all the time.
Debuging DT800 while the problem is present, i check that i can still connect via TCP/IP, port 8, with my Dynamic IP (no-ip) using Detransfer.

Using DOS window i can ping my Dynamic IP (no-ip).
Using DOS window i cannot make ftp open. The error response is : "ftp: connect : Número de erro desconhecido" in english is "ftp: connect : Number of error unknown"
I would like to know if it is possible to transfer a file without using ftp protocol but using for example port 8, since i'm having problems with ftp.

Thank you!

Hi Skeighter,

Are you using dynamic IP on DT800? If yes, please try to use static IP, there is probability DHCP update crash DT800.

Best regards,
Rudy Gunawan

Hello Rudy!

My profile Ethernet in DT800 is with IP fixed and it is connected to the router 3G that also as as IP fixed.

DT800:
PROFILE"ETHERNET","IP_ADDRESS"="192.168.1.2"
PROFILE"ETHERNET","SUBNET_MASK"="255.255.255.0"
PROFILE"ETHERNET","GATEWAY"="192.168.1.1"

Router 3G
Device IP : 192.168.1.1
Subnet Mask : 255.255.255.0

Best regards!
Skeighter

Hi Skeighter,

No, it is not possible to change DT800 FTP server port number.
How long does it take before FTP connection crash?

If you can connect to DT800 using DeTransfer, it is possible for you to reset the logger remotely.
Do not forget to use RUNJOBONRESET"jobname" to restart you job.

Best regards,
Rudy Gunawan

Hello Rudy!

Sorry for the delayed response, but i'm had personnal problems that kept me away from work, but know i'm back!

Ok, know resuming the posts:

The problem of the FTP connection crashing is a few hours, every 6 or 7 hours.

And yes, i can connect via Detransfer, port 8, and send a singlepush command. But i want to make this system automatic not manual. So this is not viable to me.

My desire is to make a reset to the TCP/IP, and continue all acquisition in the DT800.

The singlepush, that restarts all acquisition in the DT800, and i lost records that i need.

Thank you!

Hi Skeighter,

You need to find the cause of FTP crashing.
Meanwhile you may use SINGLEPUSH inside a schedule to reset DT800, it is not the ideal solution though.

Example:
BEGIN"TEST"
RA10S
REFT
RB5M
DO{[SINGLEPUSH]}
LOGON
END

Do not forget to have RUNJOBONRESET"TEST" as well.

Best regards,
Rudy Gunawan

Hello,

I have done that, but like you said the singlepush it's not the perfect solution!

I have search in old posts and find out that there is a problem in DT800 and it is the same that i have. But there where no solution posted.
To resume this problem : I need to reset the TCP/IP comunication without using singlepush, because i lose data.

Best regards,

Hi Skeighter,

Combination of SINGLEPUSH and RUNJOBONRESET will not caused data lost as DT800 will resume the active job after SINGLEPUSH.

There is another possible solution, it might or might not work as I have not try it yet.
You can swap UDP setting on profile between YES and NO (every 5 hours?).
Hopefully it will restart TCP/IP connection.

RC5H
DO{[PROFILE"ETHERNET","UDP_SUPPORTED"= "YES"]}
DELAY(W)=2000
DO{[PROFILE"ETHERNET","UDP_SUPPORTED"= "NO"]}

Best regards,
Rudy Gunawan

Hello!

That is a good idea, but there is a big problem, all profile change take effect only when we power up or when singlepush, and that is same thing having a singlepush command in the program. If the change would take effect without singlepush, then my problem would be solved.

Hi Skeighter,

You are right, I forgot this is DT800.
It won't applied the profile setting before SINGLEPUSH command.

Can you use DeLoad instead of FTP transfer to get the data?

Best regards,
Rudy Gunawan

Hello!

No, i cannot use it because i'm using a script that i have made, that makes the FTP transfer and more.

Best regards,

Hi Skeighter,

There is no other solution other than SINGLEPUSH.

Is it possible for you to send the data out to FTP server destination?
U"ftp://username:password@ftp.testing.com"

Best regards,
Rudy