Hello Support Team,

i hope my question is very simple. The problem is, that i have to buy new USB-Sticks for 8 DT Serie2/3. As u know, some USB-sticks are working and some not. So i wanted to ask if u know a brand or if u have a link to a seller where i can buy sticks which are def working (im from germany). Or u have a work around for the sticks i already bought but i tried nearly everything.

Thnks in advance.

Hi Mark,

There is a specific requirement for the USB stick in the dataTaker.

One crucial requirement is power consumption; unfortunately, we cannot see that information easily from the manufacturer. So you can do a simple test by plugging the stick into the logger; during recognition or writing, if the logger reset, then the stick has higher power consumption than the logger can provide, and it will drop the system voltage causing the logger to restart.

The other requirements are related to capacity and format; the stick should have 4GB capacity as the main partition. If you have a higher capacity, you can utilize Disk Management apps on Windows 10 to make a partition of 4GB.

Following the format, use FAT for 2GB size or less and FAT32 for 4GB. You will see the "Allocation unit size" option; make sure to set it into 16 kB or 32 kB.

After you format the stick, you can try to plug it in; if DT recognizes the stick, you will see a "USB device ready" message after some time.

Best regards,
dataTaker Expert

Hello DTExpert,

thanks for ur detailed answer. I already tried all the steps u mentioned with my new USB-Sticks but sadly it didnt work. Maybe i found a Brand which could work, i will test it today. If the new stick works, i will write down the Amazon-Link here.

Best regards,
Markus

Hi MarkH,

Did the logger reset after you plug the stick in? If the logger did reset, then the issue is power consumption. If the logger did not reset, you could try to reformat the stick with a different "Allocation unit size".

Can you post the picture of the stick partition from the "Disk Management" window? You need to ensure the 4GB partition is the main partition.

Best regards,
dataTaker Expert

Hi dTExpert,

thnks again for ur detailed answer. The USB-Sticks i have now are working fine for the Serie4 and Serie2.

Here is the link:
Amazon USB-Stick

First the UBS-Sticks didnt work, but i changed the Bitrate from 8192B to 32KB and now its working fine.

Best regards,
Markus

Hi Markus,

Thanks for the update.

Best regards,
dataTaker Expert