Support Forums
Issue after upgrading to dEX-2

Dear DataTaker experts,
I am using DT85G Series 3, and before 2020, It was worked with dEX previous version without any issue. However, as it no longer work with flash player now I have to upgrade it to dEX 2.0 and firmware also upgraded to version 9.22
632d319d705b9

I have connected the logger using Ethernet cable and add the logger to dEX-2.
Now I cannot access the logger through the dEX-2 due to following reasons.

  1. It indicated error “DXC Compilation failure” as shown in below screen shot
    632d313c9ca8c

  2. It requests a username and password even though I never locked the access with any username and password. I have used word “admin” for both username and password as the default one. (I have seen that the default username and password is "admin" in an answer given in the support forum.) But it failed. (refer picture below)
    632d316990685

Could you please help me to solve these issues?

Thank you in advance

Dear DataTaker experts, I am using DT85G Series 3, and before 2020, It was worked with dEX previous version without any issue. However, as it no longer work with flash player now I have to upgrade it to dEX 2.0 and firmware also upgraded to version 9.22 ![632d319d705b9](serve/attachment&path=632d319d705b9) I have connected the logger using Ethernet cable and add the logger to dEX-2. Now I cannot access the logger through the dEX-2 due to following reasons. 1. It indicated error “DXC Compilation failure” as shown in below screen shot ![632d313c9ca8c](serve/attachment&path=632d313c9ca8c) 2. It requests a username and password even though I never locked the access with any username and password. I have used word “admin” for both username and password as the default one. (I have seen that the default username and password is "admin" in an answer given in the support forum.) But it failed. (refer picture below) ![632d316990685](serve/attachment&path=632d316990685) Could you please help me to solve these issues? Thank you in advance
edited Sep 23 '22 at 5:31 am

Please, can anybody help me to solve the above issue?

Thank you very much in advance.

Please, can anybody help me to solve the above issue? Thank you very much in advance.

Further to above please find below for details in the dex-2 /development/console
6337c26f5d5ba
6337c26f76909

Really appreciate if anybody could help

Thank you in advance

Further to above please find below for details in the dex-2 /development/console ![6337c26f5d5ba](serve/attachment&path=6337c26f5d5ba) ![6337c26f76909](serve/attachment&path=6337c26f76909) Really appreciate if anybody could help Thank you in advance

Hi Niluka,

You need to edit the program from the old dEX using the following guide:
https://datatakerforum.com/Documents/Resources/TN0064%20-%20Converting%20the%20Existing%20Text%20Program%20to%20dEX%202%20Compatible.pdf

It would help if you can share your program by sending it to datataker.support@thermofisher.com.

Best regards,
dataTaker Expert

Hi Niluka, You need to edit the program from the old dEX using the following guide: https://datatakerforum.com/Documents/Resources/TN0064%20-%20Converting%20the%20Existing%20Text%20Program%20to%20dEX%202%20Compatible.pdf It would help if you can share your program by sending it to datataker.support@thermofisher.com. Best regards, dataTaker Expert
131
3
2
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft