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DT80 Series 4 not connecting to dEX

I have a new DT80 series 4 and have followed the steps outlined in the manual, but it doesn't connect to dEX-2. The datalogger is version 9.22, and i have tried both using the usb and ethernet cables, with the respective I.P addresses provided (dtUSB indicates 127.1.1.1 and command port 7700, ethernet). When adding the device on dEX-2, the tile indicator remains red and when testing the connectivity, the only notice that appears is "Heartbeating device..."
Is there a step that I'm missing or a driver that needs to be installed? Any help is greatly appreciated.

I have a new DT80 series 4 and have followed the steps outlined in the manual, but it doesn't connect to dEX-2. The datalogger is version 9.22, and i have tried both using the usb and ethernet cables, with the respective I.P addresses provided (dtUSB indicates 127.1.1.1 and command port 7700, ethernet). When adding the device on dEX-2, the tile indicator remains red and when testing the connectivity, the only notice that appears is "Heartbeating device..." Is there a step that I'm missing or a driver that needs to be installed? Any help is greatly appreciated.
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