Datataker has an attention light flashing at the front. When going through the TK, it says that they aren't set yet. When taking the first sample, it sound very slow, but then goes back to its normal speed. This runs for a while but then stops again. We then turn it off to reset it, remove all the cables, then start again, but it just does the same thing again.

Hi Ryan,

Attn LED indicates a power cycle/ hard reset event, some may come from the power, while the others may come from an error (such as SW exception). If you can retrieve the logger servicedata report, please send the report to us (datataker.support@thermofisher.com) for review.

The measurement delay setting may contribute to the very slow clicking sound, we need to assess your program to confirm this possibility. Can you share your configuration program?

You can send an email request to datataker.support@thermofisher.com to get an invitation link to join our new forum platform.

Best regards,
dataTaker Expert