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Guys,

I followed all the directions from TN0042, but when I go to rename the "needa" and "jango" folders, I get the following error message.

See attached.
5cb98cbb9bad9

Thanks

Guys, I followed all the directions from TN0042, but when I go to rename the "needa" and "jango" folders, I get the following error message. See attached. ![5cb98cbb9bad9](serve/attachment&path=5cb98cbb9bad9) Thanks

Good morning FrankI,

The logger is saying you don't have the correct permissions.
When you FTP in to the logger please check you are logged in and not just connected as an anonymous user.
You should also check the User name and Password for FTP log in haven't been changed from the default.

Cheers,
Roger

Good morning FrankI, The logger is saying you don't have the correct permissions. When you FTP in to the logger please check you are logged in and not just connected as an anonymous user. You should also check the User name and Password for FTP log in haven't been changed from the default. Cheers, Roger

The logger is saying you don't have the correct permissions.
I realize that.

When you FTP in to the logger please check you are logged in and not just connected as an anonymous user.
How? BTW, under security setting I see that anonymous ftp is unchecked, even after a hreset.

You should also check the User name and Password for FTP log in haven't been changed from the default.
Where is this log?

Thanks

The logger is saying you don't have the correct permissions. I realize that. When you FTP in to the logger please check you are logged in and not just connected as an anonymous user. How? BTW, under security setting I see that anonymous ftp is unchecked, even after a hreset. You should also check the User name and Password for FTP log in haven't been changed from the default. Where is this log? Thanks

I solved the problem of renaming the folders, I was logging in through Internet Explorer (wrong), I needed to log in through Windows Explorer as the instructions said.

Thanks

I solved the problem of renaming the folders, I was logging in through Internet Explorer (wrong), I needed to log in through Windows Explorer as the instructions said. Thanks
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