Hello,

We want to sent E-mail with DT80 V3
It's connected with a Huawei 4G modem / router
Modem has a fixed IP SIM card (Dutch Provider)

SMTP setting = mail.kpnmail.nl no password no username.

See

What are we doing wrong, and is it possible to sent E-mail with 3 or 4 G modem/router

Hi Frank,

You can use 3G or 4G modem without any problem.
I have checked that email server and I am sure it can be used in dataTaker.
Please use these steps to perform mail transfer diagnostic

• Go to "Monitor the Logger" - Command and enable it
• Turn ON SERIAL diagnostic using P56=8 (it will capture email transaction between dataTaker and mail server).

Most of the problem comes from incorrect DNS setting. Please check it by pinging external site (i.e.: google.com) from dEX Command interface.

Best regards,
Rudy

Hi Rudy,

Excuse me for this late reaction
I tried today to mail with the DT80 V3 at my home network
I doesn't work

Ping to Google in dEX command interface:
ping 74.125.224.72
74.125.224.72 responded in 160 ms

When I use DHCP, I don't see data in dEX command screen

In diagnostics I see:

EVENT ,2015/03/29,19:01:15,0.681640,"EMAIL: Cannot connect to SMTP server (-3) - will retry"
EVENT ,2015/03/29,19:01:30,0.022949,"ALARM EMAIL DISCARDED (queue overflow): frank.vrijman@strukton.com, Event triggered on Logger 102839:1 at 19:01:30.000 on 29/03/2015, Inp5 value is 0 State."
EVENT ,2015/03/29,19:01:30,0.801269,"EMAIL: Cannot connect to SMTP server (-3) - will retry"
EVENT ,2015/03/29,19:01:45,0.932739,"EMAIL: Cannot connect to SMTP server (-3) - will retry"

When I use fixed IP I see in dEX command screen: (p56=8 )
I Use DNS settings from my provider

ETH SESSION: Starting (alarm/unload)
ETH SESSION: Ready (192.168.1.200)
EMAIL: Connecting to server (smtp.online.nl)
SMTP << 220 smtp.online.nl ESMTP Postfix
SMTP >> EHLO [192.168.1.1]
SMTP << 250-smtp05.online.nl
250-PIPELINING
250-SIZE 31457280
250 8BITMIME
EMAIL: Cannot connect to SMTP server (-3) - will retry
ETH SESSION: Completed

Hi Frank,

It could be your mail server requires SSL encryption to gain an access.
Please try to use google mail server: aspmx.l.google.com
Or you can register for SMTP2GO account.

Best regards,
Rudy

Hello Rudy,

We use the Google DNS adresses (8.8.8.8 and 4.4.4.4)
I made an account by SMTP2GO port 2525

This is the output on dEX command
Can You help me ? I think we are close to the solution :oops:

EMAIL: Sending to frank.vrijman@online.nl
SMTP >> MAIL FROM: frank.vrijman@online.nl
SMTP << 334 UGFzc3dvcmQ6
235 Authentication succeeded
250 OK
SMTP >> RCPT TO: frank.vrijman@online.nl
SMTP << 250 Accepted frank.vrijman@online.nl
SMTP >> DATA
SMTP >> QUIT
SMTP << 354 Enter message, ending with "." on a line by itself
EMAIL: Failed - will retry
EMAIL: Connecting to server (port2525.smtpcorp.com)
SMTP << 220 smtpcorp.com ESMTP Exim 4.85 Wed, 01 Apr 2015 13:05:18 +0000
SMTP >> EHLO [192.168.1.1]
SMTP << 250-smtpcorp.com Hello [192.168.1.1] [89.200.80.110]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH CRAM-MD5 PLAIN LOGIN
250-STARTTLS
250 HELP
SMTP >> AUTH LOGIN
SMTP << 334 VXNlcm5hbWU6

EMAIL: Sending to frank.vrijman@online.nl
SMTP >> MAIL FROM: frank.vrijman@online.nl
MTP << 334 UGFzc3dvcmQ6
235 Authentication succeeded
250 OK
SMTP >> RCPT TO: frank.vrijman@online.nl
SMTP << 250 Accepted frank.vrijman@online.nl
SMTP >> DATA
SMTP >> QUIT
SMTP << 354 Enter message, ending with "." on a line by itself
EMAIL: Failed - will retry
EMAIL: Connecting to server (port2525.smtpcorp.com)
SMTP << 220 smtpcorp.com ESMTP Exim 4.85 Wed, 01 Apr 2015 13:20:06 +0000
SMTP >> EHLO [192.168.1.1]
SMTP << 250-smtpcorp.com Hello [192.168.1.1] [89.200.80.110]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH CRAM-MD5 PLAIN LOGIN
250-STARTTLS
250 HELP
SMTP >> AUTH LOGIN
SMTP << 334 VXNlcm5hbWU6

Hi Frank,

Are you sending a large attachment? It seems dataTaker was quitting before the transfer complete.

SMTP >> DATA
SMTP >> QUIT
SMTP << 354 Enter message, ending with "." on a line by itself

Could you try to use port80.smtpcorp.com as your mail server?

Best regards,
Rudy

Hello Rudy,

Thanks for reply.

Note we use DT80 series 3 software V 9.10

Now we use port 80 port80.smtpcorp.com
On DT80 we made a empty JOB
Then I sent in command window test mail (page 82 usermanual)

p56=8
DO[mailto:frank.vrijman@online.nl?subject!&body=test body!]

This is answere in

EMAIL: Sending to frank.vrijman@online.nl
SMTP >> MAIL FROM: frank.vrijman@online.nl
SMTP << 334 UGFzc3dvcmQ6
235 Authentication succeeded
250 OK
SMTP >> RCPT TO: frank.vrijman@online.nl
SMTP << 250 Accepted frank.vrijman@online.nl
SMTP >> DATA
SMTP >> QUIT
SMTP << 354 Enter message, ending with "." on a line by itself
EMAIL: Failed - will retry
ETH SESSION: Completed
EMAIL: Failed - will retry
ETH SESSION: Completed
ETH SESSION: Starting (alarm/unload)
ETH SESSION: Ready (192.168.1.2)
EMAIL: Connecting to server (port80.smtpcorp.com)
SMTP << 220 smtpcorp.com ESMTP Exim 4.85 Thu, 02 Apr 2015 06:29:01 +0000
SMTP >> EHLO [192.168.1.1]
SMTP << 250-smtpcorp.com Hello [192.168.1.1] [89.200.80.110]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH CRAM-MD5 PLAIN LOGIN
250-STARTTLS
250 HELP
SMTP >> AUTH LOGIN
SMTP << 334 VXNlcm5hbWU6
EMAIL: Sending to frank.vrijman@online.nl
SMTP >> MAIL FROM: frank.vrijman@online.nl
SMTP << 334 UGFzc3dvcmQ6
235 Authentication succeeded
250 OK
SMTP >> RCPT TO: frank.vrijman@online.nl
SMTP << 250 Accepted frank.vrijman@online.nl
SMTP >> DATA
SMTP >> QUIT
SMTP << 354 Enter message, ending with "." on a line by itself
EMAIL: Failed - will retry
ETH SESSION: Completed

Today we did some tests with different routers.
DIGI connect WAN 3G works perfect.
Asus router on home network (not 3 or 4 G) works perfect.

It seems to be the Huawei router that's causing the problems

We're going to buy a new router
Anyone suggestion for 4G (industrial) router ?

Hi Frank,

we havent tested any industrial 4G routers with dataTaker , but we have tested 3G ones from Netcomm and Moxa and they work fine.

Thanks
Regards
Lokesh

Hello Everybody,

Thanks for al the input
We use now the Teltonika RUT500 (3G) and it works fine.