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CF card in DT80

I'm starting to get problems with a couple of our remote monitoring stations that use DT80s(we have approx 30 such units located all over the place) - these particular loggers are currently operating with Firmware version 6.06.

Both have a single program running which logs data on a 30 minute cycle. Problem, when connect to the logger I cannot access the data on the card, nor can I access the event or error logs.

The typical response from the logger is as follows: "File IO error: Error Code 5: 'B:\EVENTS\EVENT.LOG'" In each case the memory card is only around 10-15% full. I've carried out the following actions remotely: A Soft Reset A Firm Reset FORMAT"B:" but to no avail the problem still return.

Should I suggest to the client that they completely power down these units to see if the problem will resolve itself or is there some kind of switch parameter I can use to check whether write protection has been activated????

Thanks in anticipation

I'm starting to get problems with a couple of our remote monitoring stations that use DT80s(we have approx 30 such units located all over the place) - these particular loggers are currently operating with Firmware version 6.06. Both have a single program running which logs data on a 30 minute cycle. Problem, when connect to the logger I cannot access the data on the card, nor can I access the event or error logs. The typical response from the logger is as follows: "File IO error: Error Code 5: 'B:\EVENTS\EVENT.LOG'" In each case the memory card is only around 10-15% full. I've carried out the following actions remotely: A Soft Reset A Firm Reset FORMAT"B:" but to no avail the problem still return. Should I suggest to the client that they completely power down these units to see if the problem will resolve itself or is there some kind of switch parameter I can use to check whether write protection has been activated???? Thanks in anticipation

Good morning Richard,

It could be CF card issue. Please contact tech support in the UK for assistance.

Cheers,
Roger

Good morning Richard, It could be CF card issue. Please contact tech support in the UK for assistance. Cheers, Roger
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