Hi all,

I flew down to another one of my companies section as they were having a problem with a DT80 setup there and that the agent that installed it cannot fix it.

It consists of the DT80 connected to a computer Via USB. The computer has an application written with LabView that draws graphs from the information from the datataker. The problem I saw was that the application was not communication with DT80. but the DT80 was sampling.

I managed to delete the current job in the data taker with the Delogger software and then everything runs fine. I.E No current job on DT80 but when I open the application DT80 show untitled and starts sampling and then when I close the application DT80 stops sampling.

If I open the program then the Program starts sampling again. this is correct. Where I have a problem is if I disconnect power from DT80 then when it restarts it starts sampling automatically without me running the application or even having a computer connected.

I spoke to the agent and he says that this is a change in the way the Series 3 works and that there is nothing we can do about it. I think this is more something to do with the program on DT80.

Can someone please help me?

Good morning Brendan,

It looks like some one has reprogrammed your DT80. DT80 has a job set up called untitled and this is being run when the logger is reset. DT80 has a profile setting in the DT80 that controls which job is run when the logger is reset.

Profile Startup Run= and the options are Current Job, None or "JobName" If you change the profile setting to None then the job "Untitled" will not load.

By the way can you email me the name and contact details for your dataTaker agent? I would like to follow up this with them.

Cheers,
Roger

Hi Roger,

Thanks for your reply. Could you please tell me how to change this setting? I am new to working with Datatakers and yesterday was the first time I have played with the Delogger software, which is where I am assuming I would make the change.

Good afternoon Brendan,

I edited your previous post. I asked you to email me the details not post them on line. I will follow up with your the company who supplied the unit. It's a spam thing. Details posted on an open forums often get picked up by spam bots and next thing your getting junk mail from every where.

What version of firmware is the logger running? If your running Version 8.xx then connect to the logger. On the menu bar click on dataTaker > Profile

Expand out the STARTUP item and Change the text in the column next to run to either the None. Then click on Ok.

You can ignore the part about resetting the dataTaker after changing the profile setting. Profile setting now take effect as soon as they are entered so the logger doesn't need to be reset.

Cheers,
Roger

Hi Roger I found the setting and asked the IT guys if they can change this for me. They have come back to me with and error message when they make the change.

We tried to reinstall Delogger software but this has not helped. The message says
"Exception of type 'SH Controls.xml.xmlExceptions.ReadTimeXmlException' was thrown"

Could you please assist us?

Good morning Brendan,

Is this a modem logger running version 9 firmware? DeLogger is a discontinued product and will not support all the newer features of DT08 range.

Open the dEX web based interface and make the changes in there.

Cheers,
Roger

Hi Roger,

I am not sure what you mean by modem logger? It is a DT80 series 3 that the agent installed the other day because they were having problems with the old one. I suspect it was the same problem as I was having where they could not communicate with the DT80.

I found this was because of the program already running when we were trying to connect to it. I know I was having a problem with the DEX approach as the PC did not have flash player installed. I will see what I can do.

Good morning Brendan,

Please ask the person who installed this system for assistance.

Cheers,
Roger