what does this mean?

"tc_tcp_timeout() (freeze case), loops=115, recovering"

Hi Neceel,

That is an event in which dataTaker failed to clear the used TCP stacks.

TCP stacks are used when you establish a TCP connection and will be cleared (by the system) after disconnection. However in a rare occurrence, the stack ID get corrupted thus dataTaker caught in a process loop to clear the TCP stacks.

The loop process will cause a freezing/ crash on DT which you unable to get any response from the logger. Within 9.22 firmware we introduce a timeout to exit from that loop and every time the logger stops the loop it will generate an entry to event log.

Best regards,
Rudy Gunawan

Hi Rudy,

Thank you.

Do I have to do something about this problem?

Best regards
Jonathan Maida

Hi Neceel,

This error is quite rare, but when it happen it will repeat the clearing process a couple of time before deleting the process thread thus you will see several entries in the event log. It should not disturb other logger process.

The main reason for having the time out is maintaining communication to the logger, because when the logger freeze no communication is possible.

Unfortunately we can't fully address this issue thus it may appear intermittently. You do not need to do anything on this issue.

Best regards,
Rudy Gunawan