Hello i am new with Datataker

I just installed dex 2.1.18 but it does not find my DT85M.
With firefox and the Flash player i can programm and find the Logger, but it works awfully slow.

The logger is connected via USB.
dtUSB shows the loggers IP.

I would be very pleased if somebody can give me a hint what's wrong with my setup.

I use Windows 10 Logger firmware version is 9.22

Thanks a lot

Florian

Hi Florian,

Please check if you have use the correct IP address and port number.

There is a diagnostic module in dEX 2.0 that you can use. Please select Development - Development Tools then a new window will appear. Choose Console and try to establish a connection.

If you need I can assist you remotely through TeamViewer. If you choose this option I will contact your email address offline.

Best regards,
Rudy Gunawan

Hi Rudy

The Ip and the Port should be right. The company where i buyed the logger tried to help me via Teamviewer.
We thought dex might be blocked because it is a company installed PC, but the IT guy ensured me if its possible with the browser it's not his installation. I tried it with a not company installed PC and i have the same issue.
Please contact me on florian.birkner@uibk.ac.at so we can figure out a time

Best regards

Florian Birkner

Hi Florian,

Based on your last email to me on 17th November I assume you can access dEX 2.0 without any issue now.

Best regards,
Rudy Gunawan